February 25th 2020, 6:30PM
Quilon | London, UK
Traditionally, customer engagement has been viewed as an expensive, necessary evil across all sectors. The introduction of digital engagement (messaging channels and chatbots) was initially viewed as a cost reduction exercise to this expensive problem.
A traveller’s customer journey is not just becoming increasingly online/mobile, but also increasingly fragmented with multiple vendors competing at every stage in the customer journey, not just for immediate revenue, but data and ultimately customer loyalty.
– Will increasing digital touchpoints become desirable?
– Could digital engagement be the answer for travel brands?
Join us for a candid evening of discussion, led by an independent facilitator, with senior industry professionals in one of London’s finest dining venues.
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Quilon
Address: 41 Buckingham Gate, London, SW1E 6AF
Tuesday, 25th February 2020 | 6:30PM
LogMeIn transforms the way people work and live through secure connections to the computers, devices, data, and people that make up their digital world. Designed for consumers, mobile professionals and IT organisations, LogMeIn’s solutions empower over 50 million active users to connect with more than 750 million devices, giving companies new ways to reach and support today’s connected customer while helping businesses bring the next generation of connected products to market. LogMeIn is headquartered in Boston’s Innovation District with offices in Australia, Hungary, India, Ireland and London.
