WHY TELEPHONY SHOULD BE PART OF YOUR
CUSTOMER EXPERIENCE (CX) STRATEGY IN 2018
September 13th 2018, 6PM
South Place Hotel | London, UK
Companies spend a fortune, as well as time and effort in creating compelling web journeys, however, the desk phone has long been neglected. Enabling your employees to offer your customers exceptional service is quickly becoming the key differentiator even over price. With 92% of interactions taking place over the phone, even over social, it’s time to prioritise your phone. With Natterbox you can increase efficiency, improve sales productivity and enhance your overall customer experience.
South Place Hotel – Boutique five star luxury in London where the sophisticated city meets the East End.
Address: 3 South Pl, London EC2M 2AF
Thursday, 13th September 2018 | 6:00PM – 10:00PM
Natterbox uniquely integrates mobile and fixed communications into one, united Cloud PBX system to improve customer and user experience. Natterbox’s cloud-based voice services such as Mobile Voice Recording for compliance purposes, Voice Integration with Salesforce and Cloud CTI, are all easily managed in real-time from a secure, online management portal. Natterbox transforms how technology is consumed for thousands of people every day by continually challenging conventional working practices and rebelling against traditional telephony to empower businesses with control and flexibility of voice like never before.