WHY TELEPHONY SHOULD BE PART OF YOUR CUSTOMER
EXPERIENCE (CX) STRATEGY IN 2018
October 18th 2018, 6PM
The Signature Room at the 95th | Chicago, IL
Companies spend a fortune, as well as time and effort in creating compelling web journeys, however, the desk phone has long been neglected. Enabling your employees to offer your customers exceptional service is quickly becoming the key differentiator even over price. With 92% of interactions taking place over the phone, even over social, it’s time to prioritise your phone. With Natterbox you can increase efficiency, improve sales productivity and enhance your overall customer experience.
The Signature Room at the 95th – Upscale spot high atop 875 North Michigan Avenue with wide views, American fare & a separate lounge.
Address:875 N Michigan Ave, Chicago, IL 60611, USA
Thursday, 18th October 2018 | 6:00PM – 10:00PM
Natterbox uniquely integrates mobile and fixed communications into one, united Cloud PBX system to improve customer and user experience. Natterbox’s cloud-based voice services such as Mobile Voice Recording for compliance purposes, Voice Integration with Salesforce and Cloud CTI, are all easily managed in real-time from a secure, online management portal. Natterbox transforms how technology is consumed for thousands of people every day by continually challenging conventional working practices and rebelling against traditional telephony to empower businesses with control and flexibility of voice like never before.