WHY TELEPHONY SHOULD BE PART OF YOUR
CUSTOMER EXPERIENCE (CX) STRATEGY IN 2019
January 24th 2019, 6PM
Tattu Restaurant | Manchester, UK
Companies spend a fortune, as well as time and effort in creating compelling web journeys, however, the desk phone has long been neglected. Enabling your employees to offer your customers exceptional service is quickly becoming the key differentiator even over price. With 92% of interactions taking place over the phone, even over social, it’s time to prioritise your phone. With Natterbox you can increase efficiency, improve sales productivity and enhance your overall customer experience.
Tattu Restaurant & Bar – Modern Chinese cuisine and cocktails in sophisticated, dark wood bar/restaurant with carved screens.
Address: 3 Hardman Square, Gartside St, Manchester M3 3EB
Thursday, 24th January 2019 | 6:00PM – 10:00PM
Natterbox uniquely integrates mobile and fixed communications into one, united Cloud PBX system to improve customer and user experience. Natterbox’s cloud-based voice services such as Mobile Voice Recording for compliance purposes, Voice Integration with Salesforce and Cloud CTI, are all easily managed in real-time from a secure, online management portal. Natterbox transforms how technology is consumed for thousands of people every day by continually challenging conventional working practices and rebelling against traditional telephony to empower businesses with control and flexibility of voice like never before.