Identify Digital Hotspots, and Optimise customer & employee experience

Understand & measure user digital experience to enable your organisation to improve customer and employee satisfaction, reduce risk, optimise costs, and drive productivity

23rd May 2023 at 8:30AM

London Haymarket Hotel, Executive Breakfast

78% of FSI customers expect a consistent experience no matter which digital
channel they engage with. Services continue to shift to an omnichannel experience that spans in-person branches, online services and both customer and employee facing applications so digital experience is a top priority.

Join our session to discuss how Riverbed’s Unified Observability portfolio, including our market leading End user Experience solution Aternity can provide you with the knowledge and data streams to improve customer experience. You can successfully manage your digital transformation while minimising risk and prioritise investment based on its direct business impact.

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KEY TOPICS

Understand every users digital experience from end device to the application

Provide continuous service improvement of customer and employee digital experience

Moving from reactive to proactive

Remediate issues at the lowest level possible and drive automation/self healing

Shorten time to remediate IT issues

Solving problems before the end-user notices

Benchmark your performance against others in the industry

Change validation

Understand what investments will provide the greatest business impact

EVENT SPEAKER:

Jaspreet Sandhu, FSI CTO

Jaspreet Sandhu is a subject matter expert in end user experience management at Riverbed. With over 16 years of experience in design and implementation of IT management solutions, his role is to help customers succeed in their digital transformation journey. He has helped organisations achieve this through his focus on de-risking major IT transformations, ensuring business continuity, improving customer satisfaction while managing the cost of their IT.

WHERE & WHEN

Executive Breakfast

Haymarket Hotel Private Dining room, London

23rd May 2023, 8:30AM

EVENT HOST

Riverbed is the only company with the collective richness of telemetry from network to app to end user, that illuminates and then accelerates every interaction, so organizations can deliver a seamless digital experience and drive enterprise performance. Alluvio by Riverbed, a differentiated Unified Observability portfolio that unifies data, insights, and actions across IT, so customers can deliver seamless, secure digital experiences. Together with our thousands of partners, and market-leading customers globally – including 95% of the FORTUNE 100 –, we empower every click, every digital experience. Riverbed. Empower the Experience. Learn more at riverbed.com.