Succeed and Drive Business Growth in the Feedback Economy
March 19th 2020, 6:30PM
Swan, Shakespeare’s Globe | London
In the fight for new revenue in an increasingly competitive environment, companies must grab the opportunity to differentiate by focusing efforts on delivering customer-centric experiences. Today, those that know how to tune in to the voice of their customers are mastering the Feedback Economy.
The Feedback Economy presents a vital opportunity for companies to either succeed or fall flat. With consumer demands increasing, offering on the mark experiences is vital, and feedback holds immense power in understanding why users behave as they do. While companies earn the chance to improve from continuous feedback, they must also deliver what customers expect in return. Companies that ignore the reality of the Feedback Economy are at a greater risk of revenue loss: losing customers, visitors and even employees.
Join us at the Swan, Shakespeare’s Globe for an evening of facilitated discussion to discover how you can win in today’s Feedback Economy by tuning-in and listening to the Voice of Customers.
Swan, Shakespeare’s Globe
Address: 21 New Globe Walk, Bankside, London SE1 9DT
Thursday, March 19th 2020 | 6:30PM – 10:00PM
The digital landscape can be overwhelming. Digital Transformation is everywhere.
How do you stay ahead and remain profitable in the future?
At Usabilla, we believe that by knowing exactly what customers value, companies can build thriving digital platforms that not only drive results but outlast change.
We empower brands like KLM, Tommy Hilfiger, and Toyota to become truly customer-centric by improving digital experiences on websites, apps and emails. Enterprises acquire the ultimate solution to capture the voice of their customers, collect quantitative along with qualitative data, and turn insights into actions that drive success.
With Usabilla, start asking Why.